Our 14 Points of Culture
“It's the lifeblood of our organization.
What does culture mean to you?”
- Brad Sugars
The ActionCOACH Culture
Gain Control of Your Business
You deserve to have full control to make your own choices and set your own priorities. Get your business working for you, not the other way around.
Boost Financial Results
Invest your time in only the highest-value activities that drive your business forwards, increasing your financial rewards.
Improve your Quality of Life
Whether that’s picking your children up from school or exploring the world. Get your business working, so you don't have to.
So, what are the key benefits of having a business coach?
Commitment
I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and success of ActionCOACH, its current and future team, and its clients at all times. I always recommend products and services of ActionCOACH prior to going outside the company.
Ownership
I am truly responsible for my actions, the outcome that my actions will bring, and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.
Integrity
I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate potentially broken agreements at the first opportunity and I clear up all broken agreements immediately.
Excellence
Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never-ending improvement and innovation.
Communication
I speak positively of my fellow team members, my clients and ActionCOACH in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.
Success
I focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person.
Education
I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too. I am an educator and allow my clients to make their own intelligent decisions about their future remembering that it is their future. I impart practical and usable knowledge rather than just theory.
Teamwork
I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and I am compassionate to others who ask me.
Balance
I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual. I complete my work and my most important tasks first, so I can have quality time to myself, with my family and also to renew.
Fun
I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well.
Systems
I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.
Consistency
I am consistent in my actions so my clients and teammates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.
Gratitude
I am a truly grateful person. I say thank you and show appreciation often and in many ways so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients, and team. I consistently catch myself and other people doing things right.
Abundance
I am an abundant person, I deserve my abundance and I am easily able to both give and receive it. I allow abundance in all areas of my life by respecting my own self-worth and that of all others. I am rewarded to the level that I create abundance for others and I accept that abundance only shows up in my life to the level at which I show up.
Business Coaching can make your dreams possible...
We want to be a £2M+ business in the next five years. Most Business Owners have that excitement, they have their goal but it's difficult to see it. When you start coaching you get to see it, it starts to become clearer and therefore you believe it's more attainable. We're solicitors, we were never trained to run a business. A business coach is a fantastic asset, it pays for itself, supports itself, brings in much much more than just the coaching to your business.
Bill Barton, Managing Director, Barton Legal
When I go home now I don't have to take my laptop. I actually get to make tea, spend time with the kids and take the dog out for a walk with my partner. She's seen the positive side, I'm not as stressed with the day-to-day stuff or having to order parts at 9 o'clock at night. It's just allowed me to be present at home and be able to focus on the family.
Paul Van Heeswyk, Managing Director, Crucial Engineering
Business Owner, Stuart Everard was asked what he wanted to achieve from his business in the next years. Stuart replied, a Boxer dog, paddock for his wife and a Maserati. Working closely with his local Action Coach, Stuart had achieved all three personal goals within 5 years.
Stuart Everard, Managing Director, Everquip Garage Euipment
ActionCOACH allowed me to grow the business to a point where a large global company has made an exceptional offer to buy my business, build my dream home overseas and prepare to exit the business.
Dave Ayling, Managing Director, Straightpoint
Fergus Howie has been working with his ActionCOACH for over 6 years. In that time, they have had a 360% increase in their net profit and on top of that become an award-winning business, winning several awards for the quality of their products. With the help of his coach, he has been able to spend more time working on his personal life developing his own life goals.
Fergus Howie, Business Owner, Wicks Manor Farm
Since working with Action Coach, Jo Maltby of Willow Brooke Day Nursery has seen gross profits increase from 750K to 1.1M! With the help of tools and strategies from ActionCOACH she has been able to hire 29 new team members and significantly reduce her working hours to prioritise family time.
Jo Maltby, Managing Director, Willow Brooke Day Nursery
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It's time to make a change
With 98% of clients saying they'd recommend ActionCOACH, this will be a change we're certain you'll be proud of when looking back at your business growth.